Terms of Service

By accessing or using the website at www.medmetricsrx.com(the “Site”) operated by MedMetrics Compounding Pharmacy (“MedMetrics RX,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use the Site.

MedMetrics RX is a licensed 503A compounding pharmacy located in Chandler, Arizona. Through this Site, we provide:

• Information about our compounding pharmacy services
• Prescription refill request submission
• Provider registration for healthcare professionals
• Educational content about compounded medications
• Contact and consultation booking

This Site does not provide medical advice, diagnosis, or treatment. All medications require a valid prescription from a licensed healthcare provider.

• All compounded medications dispensed by MedMetrics RX require a valid prescription from a licensed healthcare provider.
• We verify all prescriptions before dispensing medications.
• We reserve the right to refuse to fill any prescription at our professional discretion.
• Submitting a refill request through the Site does not guarantee that a prescription will be filled. We will contact you if there are any issues with your request.

Healthcare providers who register through our Site agree to:

• Provide accurate, current, and complete registration information
• Maintain the security of their account credentials
• Promptly update any changes to their information
• Accept responsibility for all activity under their account

We reserve the right to suspend or terminate accounts that violate these terms or provide false information.

You agree to use the Site only for lawful purposes. You may not:

• Use the Site to transmit harmful, fraudulent, or illegal content
• Attempt to gain unauthorized access to any part of the Site or its systems
• Use automated tools (bots, scrapers, crawlers) to access the Site without permission
• Interfere with or disrupt the Site’s functionality
• Impersonate any person or entity
• Submit false prescriptions, provider credentials, or patient information

All content on this Site — including text, graphics, logos, images, and software — is the property of MedMetrics RX or its content suppliers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.

• Pricing displayed on the Site is subject to change without notice.
• We make every effort to ensure accuracy, but we do not warrant that product descriptions, pricing, or other content is error-free.
• Insurance coverage and copay amounts vary by plan and are not guaranteed.

• We offer fast, free delivery on all local orders in the Phoenix metro area.
• Nationwide shipping is available with temperature-controlled packaging.
• Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or circumstances beyond our control.

To the fullest extent permitted by law, MedMetrics RX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services.

The Site is provided “as is” and “as available” without warranties of any kind, express or implied.

The content on this Site is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare provider before starting, stopping, or changing any medication or treatment.

MedMetrics RX is not responsible for any health decisions made based on information found on this Site.

Our Site may contain links to third-party websites (e.g., Calendly for booking consultations). We are not responsible for the content, privacy practices, or terms of any third-party sites.

You agree to indemnify and hold harmless MedMetrics RX, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Maricopa County, Arizona.

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

If you have questions about these Terms of Service, contact us:

• Email: hello@medmetricsrx.com
• Phone: (480) 883-3800
• Address: 1075 W Queen Creek Rd Suite 7, Chandler, AZ 85248